By automating the file mapping and validation process, Smokeball cut onboarding timelines from months to days, unlocking productivity, scalability, and faster customer time-to-value.
Smokeball, a practice management software for law firms, transformed its onboarding experience using OneSchema’s platform. By automating the file mapping and validation process, Smokeball cut onboarding timelines from months to days, unlocking productivity, scalability, and faster customer time-to-value.
Smokeball equips legal professionals with an all-in-one platform to manage time tracking, billing, documentation, and client communication. But delivering this value hinges on successfully migrating a customer’s data – often stored in unstructured formats like paper records, Excel sheets, or outdated software.
Data onboarding was a pain point. Every new customer required manual, highly customized migration work, consuming engineering resources and slowing time-to-value. Smokeball’s migration team used internal tools and ad hoc scripts to map and transform complex datasets.
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These migration workflows were time-consuming, limiting Smokeball’s ability to serve more firms and move upstream into larger, more complex accounts.
Smokeball turned to OneSchema to automate and scale their internal data workflows – especially those tied to customer onboarding. With OneSchema’s workflow engine, Smokeball empowered non-technical users to manage file-based imports themselves while retaining full control over transformation logic.
Instead of just embedding a spreadsheet importer, Smokeball built a custom frontend experience powered by OneSchema’s data platform. Legal professionals could now upload their data, see intelligent automapping, and correct validation errors on their own.
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Critically, Smokeball encoded repeatable logic directly into onboarding flows by writing their own transformation hooks, enabling a scalable and secure way to enforce industry-specific rules like billing formats or deposition structures. This extensibility enabled a powerful blend of automation and domain-specific customization.
Since implementing OneSchema, Smokeball has run over 600 migrations, transforming onboarding from a bottleneck into a competitive advantage. Key outcomes include:
This migration strategy both makes support more efficient while accelerating Smokeball’s go-to-market motion. With faster onboarding and less risk, Smokeball can now confidently pursue law firms who were previously hesitant to switch tools due to migration complexity.
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Smokeball’s story illustrates a broader shift: where other tools offer static importers, OneSchema delivers a dynamic workflow engine for data operations teams. Data operations efficiency comes from the flexibility of a platform that is capable of orchestrating complex, real-world workflows.
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Smokeball, a practice management software for law firms, transformed its onboarding experience using OneSchema’s platform. By automating the file mapping and validation process, Smokeball cut onboarding timelines from months to days, unlocking productivity, scalability, and faster customer time-to-value.
Smokeball equips legal professionals with an all-in-one platform to manage time tracking, billing, documentation, and client communication. But delivering this value hinges on successfully migrating a customer’s data – often stored in unstructured formats like paper records, Excel sheets, or outdated software.
Data onboarding was a pain point. Every new customer required manual, highly customized migration work, consuming engineering resources and slowing time-to-value. Smokeball’s migration team used internal tools and ad hoc scripts to map and transform complex datasets.
{{quote-1}}
These migration workflows were time-consuming, limiting Smokeball’s ability to serve more firms and move upstream into larger, more complex accounts.
Smokeball turned to OneSchema to automate and scale their internal data workflows – especially those tied to customer onboarding. With OneSchema’s workflow engine, Smokeball empowered non-technical users to manage file-based imports themselves while retaining full control over transformation logic.
Instead of just embedding a spreadsheet importer, Smokeball built a custom frontend experience powered by OneSchema’s data platform. Legal professionals could now upload their data, see intelligent automapping, and correct validation errors on their own.
{{quote-2}}
Critically, Smokeball encoded repeatable logic directly into onboarding flows by writing their own transformation hooks, enabling a scalable and secure way to enforce industry-specific rules like billing formats or deposition structures. This extensibility enabled a powerful blend of automation and domain-specific customization.
Since implementing OneSchema, Smokeball has run over 600 migrations, transforming onboarding from a bottleneck into a competitive advantage. Key outcomes include:
This migration strategy both makes support more efficient while accelerating Smokeball’s go-to-market motion. With faster onboarding and less risk, Smokeball can now confidently pursue law firms who were previously hesitant to switch tools due to migration complexity.
{{quote-3}}
Smokeball’s story illustrates a broader shift: where other tools offer static importers, OneSchema delivers a dynamic workflow engine for data operations teams. Data operations efficiency comes from the flexibility of a platform that is capable of orchestrating complex, real-world workflows.
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